Questionable Emails

If you receive a questionable email

  • Don't use the links if the message is directing you to a Web page. Open a new browser window and type in the address yourself or do an internet search for the business/organization.

  • Review the Federal Trade Commission's consumer alert, How Not to Get Hooked by a Phishing Scam and if warranted, forward the suspected email message to for further action 
  • Permanently delete the message from your inbox.

How to identify official University emails and avoid potential email scams

  • Watch for incorrect grammar and spelling. Many e-mail scams originate from outside the U.S.

  • View the hidden email header information and verify that it was sent from an address ending in
  • Never share sensitive information by email. Texas A&M University-Commerce will never send an unsolicited email message asking you to reply with your password or other confidential information such as Social Security or bank account number. Messages requesting such information are fraudulent and should be deleted.
  • Be suspicious of any message demanding immediate action.

If a questionable email claims to be from the University

  • Report and forward the suspicious message to the office of Center of IT Excellence (CITE) Helpdesk, 903-468-6000.

Keeping fraud out of your inbox

  • Use your University account for or messages only.