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Got e-College Questions/Issues?

  • Click Here to view the top e-College questions or view our FAQ that addresses the following
    • How do I login to eCollege?
    • What if I have forgotten my CWID and Password?
    • What are the eCollege technical requirements?
    • How do I access my eCollege course(s)?
    • How do I find my online courses without viewing the video?
    • What if I am unable to access a tab in an eCollege course?
    • Why do I keep getting "timed out"?
      What if I need technical help with eCollege?
    • What if I have questions regarding the content of my course, exam, assignments, etc.?
    • What do I do if I am kicked out of an exam or quiz?
    • How can I access my course if the university website is down?
    • And answers to many other questions!
    • Contact eCollege directly at 1-866-656-5511 or 720-931-3847
  • If you are unable  to view course content please contact the Registrar's Office at 903-886-5068.


Think you have malicious software on that laptop? Try one of these free Malware downloads!

Note: Both Malwarebytes and Microsoft Safety Scanner should be used alongside a current anti-virus software. It should not be used as a replacement for virus protection.


Internet Browser Tips & Tricks For Windows & Macs!

Having issues connecting to University Resources?  Try the options below to see if they won't resolve your issue!


Please contact Helpdesk at 903-468-6000 for assistance with VPN.

MAC Users

Wireless Access