Student Complaint, Appeal, and Concern Resolution Matrix
TAC 228.70
(a) Purpose. Texas Education Agency (TEA) staff shall maintain a process through which a candidate or former candidate in an educator preparation program (EPP), an applicant for candidacy in an EPP, an employee or former employee of an EPP, a cooperating teacher, a mentor, or an administrator in a school district, charter school, or private school may submit, in accordance with subsection (c)(1) of this section, a complaint about an EPP for investigation and resolution.
Student Complaint:
- It is recommended that any complaint is to be resolved at the lowest level possible.
- Any complaint to be filed first at university level would be solved first.
- Any appeal of the university decision should be filed with TEA.
Texas A&M University - Commerce
Student Complaint, Appeal, and Concern Resolution Matrix
(Please see page 57 of the document found in the above link)
