An important part of Texas A&M University-Commerce's mission is transparency; in the degree programs we offer, the locations we provide instruction, information on statistical data about us which you may find interesting. Towards that goal the Department of Education's College Navigator, available at http://nces.ed.gov/collegenavigator/ enables us to provide as much information as possible on A&M-Commerce. The National Center for Education Statistics (NCES) is the primary federal entity for collecting and analyzing data related to education in the U.S. and other nations. NCES is located within the U.S. Department of Education and the Institute of Education Sciences. NCES fulfills a Congressional mandate to collect, collate, analyze, and report complete statistics on the condition of American education; conduct and publish reports; and review and report on education activities internationally.
The Ombudsman Group is a neutral, informal, and confidential resource established to help resolve disputes related to Federal Direct Loans, the Federal Family Education Loan (FFEL) Program loans, Federal Guaranteed Student Loans and Federal Perkins Loans. The Ombudsman Group is the last resort a federal loan borrower should contact. For further information visit. https://studentaid.ed.gov/sa/repay-loans/disputes/prepare.
An important part of Texas A&M University - Commerce's mission is the availability of degree programs delivered through distance education. There are students admitted to these programs that are participating in federal financial aid or could participate in federal financial aid as they are progressing through their on-line degree.
Recent amendments to the Higher Education Act of 1965 include changes in regulation for State Authorization that may impact online, distance, and correspondence education providers, such as Texas A&M University - Commerce. Students enrolled at A&M-Commerce have the right to know the contact information for filing complaints or grievance related to academic programs.
We also provide various quick facts about A&M-Commerce on the web pages of our Institutional Effectiveness Office. Please visit http://www.tamuc.edu/aboutUs/IER/Higher%20Education%20Opportunity%20Act/default.aspx for further details and areas of interest.
The grievance process at A&M-Commerce is outlined under Judicial Affairs. After exhausting the internal process, a student who physically resides outside of Texas can contact the State agency where the student physically resides. Students residing in the State of Texas will contact The Texas Higher Education Coordinating Board.
In compliance with the language passed in the Higher Education Opportunities Act of 2008, and the Negotiated Rule Making Process in 2010, institutions offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student's state. Below is a state-by-state list of agencies in each state responsible for complaints regarding out-of-state distance education programs followed by information on A&M-Commerce's accreditation agencies.
List of other State agencies, in alphabetical order.
Students enrolled at A&M-Commerce have the right to know the contact information for filing complaints or grievance related to such academic programs with the relevant State agency where the student physically resides.
Students residing in the State of Texas will contact The Texas Higher Education Coordinating Board
Below is a list of other State agencies, in alphabetical order.
North Carolina Board of Governors for the University of North Carolina:
Students need to first exhaust A&M-Commerce's grievance procedure. If no resolution the student may file a complaint with:
Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515-2688 North Dakota The North Dakota Office of the Attorney General, Consumer Protection and Antitrust Division Office of Attorney General, Consumer Protection & Antitrust Division Gateway Professional Center 1050 East Interstate Ave. Ste. 200, Bismarck, ND 58503-5574
Ohio Board of Regents: No contact information currently provided by state agency
The specific language of amendments to the Higher Education Act of 1965 states that; If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determine by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary the State's approval upon request. (Authority: 20 U.S.C.1001 AND 1002)
WHAT IS A&M-COMMERCE DOING
We are working in cooperation with a variety of resources on-campus and throughout Texas in order to comply with these new regulations so we can continue providing educational access to students across the country. We are in the beginning stages of evaluating and complying with these changes and will provide up-to-date information when available.
TEXAS A&M UNIVERSITY - COMMERCE ACCREDITATION
Texas A&M University - Commerce is accredited to award bachelor's, master's, and doctoral degrees by the following:
*The Commission of Colleges of the Southern Association of College and Schools (1866 Southern Lane, Decatur, Georgia 30033-4097; Telephone 404-679-4501)
*The Association to Advance Collegiate Schools of Business-AACSB International State Board for Educator Certification
*The National Association of Schools of Music
*The Engineering Accreditation Commission of ABET
*The Council on Social Work Education
*The American Chemical Society
*The Council for Accreditation of Counseling and Related Educational Programs
*The Masters in Psychology Accreditation Council
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Maria del C. Ramos