Frequently Asked Questions

Q. Why seek counseling?

People come for counseling because they want to feel better about themselves, or perhaps a relationship. Counseling can be as simple as sharing your thoughts and feelings in confidence with a trained counselor, someone who is objective and a good listener. This is often helpful when you have important decisions to make. Sometimes counseling may help you change your behavior so you can deal more effectively with a problem or become more aware of strengths and resources that you can use to your benefit.

At other times, counseling may help by giving you certain types of information, teaching you new skills, or helping you see yourself and others in a different light. Successful counseling may mean you will become aware of feelings and behaviors that are not particularly comfortable to you or effective for you. With the help and support of a trained counselor, you can learn to confront such feelings and behaviors and make changes that will lead to a more satisfying life.

Q. Who can use the Counseling Center?

All currently enrolled students.

Q. When is the Center open?

Office hours are 8:00 am to 5:00 pm Monday through Friday.  Appointments between 5:00-7:00 pm may be available on some days. 

Q. Do I need an appointment to see a counselor?

Counseling sessions are scheduled by appointment. Students may come by the office or contact us by phone to set up a time. The Center also provides drop-in hours Monday through Friday 2:00 pm - 4:00 pm. During drop-in hours, students may consult with an on-duty counselor, explore options, and/or schedule the next appointment.

Q. Will the information I tell the counselor be held confidential?


Communications between student and counselor are held in confidence and not disclosed to anyone. Counseling records are not included as a part of a student's academic record. There are exceptions to confidentiality, with the most common ones listed below:

  • A student’s written authorization to release information
  • Disclosure to a governmental agency is required or authorized by law
  • An apparent risk of imminent harm to self or others
  • Disclosure of abuse to children, elderly, or the disabled
  • A disciplinary decision has been made to refer a student and the student is aware that compliance with the referral is part of the disciplinary procedures

Our counseling staff adheres to the ethical principles and codes of conduct for counselors and psychologists as outlined by the appropriate state licensure boards.