The faculty, staff, and student workers employed by the University represent our University's richest resource. The Texas A&M University – Commerce Employee Recognition Program has been established to recognize and reward University employees for their dedication and contributions to the success of the overall mission of the University. The goal is to make employee recognition an integral part of our day-to-day activities. An anonymous Employee Recognition Committee will review nominations by other employees, students and visitors of Texas A&M University - Commerce and select the award recipients.
Service - A University employee strives to continuously provide superior service by making customers/students feel important, respected, and by exceeding their expectations in all interactions through active listening and asking probing questions to better understand, identify, and anticipate customer/student needs.
Example: An employee is preparing for a presentation and is having difficulty getting the equipment set up correctly. Time is running out so the employee calls Media Services for assistance. Instead of providing the employee with directions over the phone, Media Services informs the anxious employee that someone from the department will be right over to set up the equipment.
Example: A group of employees or an individual employee, who works with a group to solve a problem, completes a project or achieves a common goal that has a positive/productive outcome for the University.
Example: An employee who, through his or her influence on others, has a positive effect whatever the situation.
Example: Production/sponsorship/presentation of a “program” event or opportunity that enables our campus community the chance to be a part of the bigger world. It would include things like:
Example: A department has been having several scheduling challenges, which led to many complaints from students and staff. A computer-savvy staff member decided to utilize his skills and created a program that could be used to make scheduling appointments easier for all members of the staff. The program was implemented and helped to make significant improvements in setting up appointments.
Example: An undergraduate student volunteers to attend recruiting events and talk about the program she is currently enrolled in. She talks to potential students, follows up with them via e-mail, and invites them to attend a comedy improve night at the club. As a result, several students decided to attend Texas A&M University-Commerce.
Example: A university employee is instrumental in developing a Community Garden in Commerce, which results in a significant number of indigent families having access to fresh vegetables, and develops extensive ties with the community.
Example: Shelly watches a student leaving Whitley Hall and crossing at the crosswalk. The student does not push the button and almost gets hit by an automobile. Shelly wants to make a difference. She has an idea that she discusses with Res-Life and the safety department. Then she gets several volunteers to work 2 hour shifts for one day over a 12 hour period. The volunteers are at each end of the crosswalk and push the button for the students and encourage them to “push the button, look both ways, and then cross when it is safe”.
Example: A person assigned to landscaping cannot be nominated for something involving landscaping, but could be nominated for something like seeing a lost group of students and taking them by the hand to where they need to go.