Frequently Asked Questions
Q: Who do I contact for questions regarding my projects?
A: Use the My Contact button to find the appropriate contact
Q: How do I request an extension for my award?
A: Contact your project administrator. They will review the award document for specific extension requirements, inform you of those requirements, and then work with you to get the information submitted to the sponsor in a timely manner.
Q: What should I do with any correspondence I receive from the sponsor.
A: All correspondence can be uploaded into Maestro in the documents section. If you do not feel comfortable uploading these documents yourself, you can forward them to your project administrator for processing.
Q: Where can I keep copies of my technical deliverables?
A: Maestro includes a tab specifically for the storing of deliverables. When you click on the deliverables tab, a list of all pending deliverables will appear. Click on the deliverable in question, upload the report, then change the status from pending to complete. This will save the report to Maestro for you, and it will remove the pending deliverable notice from your task list. If you do not feel comfortable uploading these documents yourself, you can forward them to your
project administrator for processing.
Q: Who prepares the financial reports?
A: Financial Services will complete all financial reports.
