This course is an overview of supply chain management, with particular attention given to supply/purchasing, operations, distribution (domestic and global) and integration issues. The course also introduces the student to several supply chain management analytical tools and Customer Relationship Management applications.

Supply chain design and management has become an ever-growing field of study. However, the complexity of the tasks associated with supply chain management make it difficult to manage. Added to this difficulty are the ever-increasing global demands for services and products that are available around the world. Organizations find themselves competing in an arena where global competition drives organizations to find ways to provide a strategic advantage, while maintaining a global presence.

With increasing competition around the globe, supply chain management is both a challenge and an opportunity for companies. Hence a strong understanding of supply chain management concepts and the ability to recommend improvements should be in the toolbox of all managers. The objective of this course is to introduce you to the key concepts and techniques that will allow you to analyze, manage and improve supply chain processes for different industries and markets. Each topic will be discussed using a combination of models, case-discussions and readings.

Supply Chains are designed to move material. This makes transportation the most critical and complex component of supply chain design. This course takes a managerial approach to define the roles and concepts associated with transportation. This framework provides both a micro and macro perspective to supply chains, and offers an overview of the operating and service characteristics associated with global transportation. Finally, this course provides an introductory discussion of the operating and service characteristics, cost structure and current challenges facing those who provide transportation services.